Customer Story

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How Atlassian Raised the Bar on Engineering Talent Quality at Global Scale

Atlassian partnered with Karat to build a globally consistent, data-driven hiring process that raised engineering quality, reclaimed bandwidth, and ensured every hire met the same high technical bar across 13 countries.

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Industry

Technology
Saas

Use Cases

Engineering Quality
Global Consistency
Scalability

Products

Karat Interview

Geographies

United States
India
APAC
EMEA

Global Alignment Around a Single Standard

Scaling Without Sacrificing Engineering Time

Data That Drives Strategic Decision-Making

Driving Global Consistency to Drive Business Impact

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As Atlassian scaled its engineering organization across 13 countries, maintaining consistent hiring quality and upholding high technical standards became critical to business success. Technical leaders recognized that every hiring decision could impact team performance, product velocity, and the company’s broader strategic goals.

To meet this challenge, Atlassian redesigned its technical hiring infrastructure in partnership with Karat, building a globally standardized evaluation process that empowered teams to improve talent quality, scale efficiently, and make more confident, data-driven decisions.

Global Alignment Around a Single Standard

Atlassian’s globally distributed workforce introduced a key hiring challenge: inconsistency. Hiring managers across regions and teams were applying different technical standards, leading to uneven quality signals and a fragmented candidate experience. Without a shared definition of technical excellence, it became difficult to make fair, high-confidence hiring decisions at scale.

To solve this, Karat helped establish a consistent hiring bar and standardized interview formats that could be used across teams and regions. With Karat’s skill-based interviews, structured rubrics, and data-backed scoring, Atlassian could objectively measure engineering quality and ensure all hires met the company’s high standards.

Scaling Without Sacrificing Engineering Time

As Atlassian’s hiring volumes increased, the company faced a growing strain on its engineering teams. Internal interviewers were being pulled away from building products and other competing priorities to participate in early-stage technical evaluations, contributing to burnout and slower product growth.

To relieve this pressure, Atlassian introduced Karat’s live, technical interviews, conducted by Karat’s global network of Interview Engineers. This shift allowed Karat to handle initial evaluations using standardized, skills-based assessments, ensuring that only high-potential candidates moved forward to final rounds with Atlassian engineers.

By streamlining the funnel in this way, Atlassian preserved valuable engineering bandwidth while improving candidate quality, increasing onsite conversion rates, and enabling recruiters to move faster with precision.

“For high-volume roles, Karat helps us identify top candidates earlier through standardized, skills-based assessments. This means only technically strong candidates move to onsites, saving time and increasing quality.”

Hannah Brown, Strategic Program Manager, Atlassian

Data That Drives Strategic Decision-Making

With hiring distributed across global teams, Atlassian’s technical and talent leaders needed more than just candidate scores – they needed a centralized, reliable source of truth to evaluate performance, track funnel efficiency, and uphold a consistent hiring bar at scale.

Karat’s analytics provided exactly that. With real-time visibility into pass-through rates, candidate performance by role, and quality benchmarking data, Atlassian gained the insights to continuously optimize their hiring process. Talent teams could spot bottlenecks early, engineering leaders could evaluate hiring bar data, and both groups could make data-informed decisions to drive quality outcomes.

Driving Global Consistency to Drive Business Impact

Atlassian’s leadership understood that technical hiring isn’t just about filling roles, but a strategic function that drives innovation, shapes team culture, and supports long-term growth. By partnering with Karat, Atlassian embedded a high-fidelity, consistent hiring engine into its global recruiting infrastructure.

By standardizing evaluations across 13 countries, aligning interview content to role expectations, and equipping talent and engineering leaders with real-time performance insights, Atlassian created a globally consistent and data-driven approach to hiring top-tier engineering talent. Karat’s structured interviews, calibrated scoring, and shared benchmarks enabled Atlassian to elevate hiring quality while scaling rapidly without compromising engineering efficiency.

This partnership didn’t just support Atlassian’s talent acquisition goals; it aligned hiring with broader business priorities. With Karat, Atlassian built a system of continuous improvement that empowered its recruiters, hiring managers, and technical leadership to make faster, smarter decisions with greater impact.

“We treat the Karat team like they’re part of our internal org. Everyone’s aligned on improving quality, efficiency, and equity.”

Hannah Brown, Strategic Program Manager, Atlassian

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