In March 2019, Ethos Life was preparing to raise its next funding round. The company needed to simultaneously grow its software engineering team and accelerate an ambitious product development roadmap. The goal was to rapidly deploy new technologies to transform the customer experience in a very old industry—life insurance.
VP of Engineering, Vipul Sharma, leads the team responsible for that innovation. “Ethos is a modern solution for life insurance and we’re leveraging advanced technologies such as machine learning and predictive analytics on top of a complex platform built by our team. This requires a strong engineering team at the heart of the operation, so being able to properly identify and bring in engineering talent is definitely important in positioning Ethos to succeed.”
To successfully identify and hire the right engineering talent, Ethos developed interviewer training, but the volume of interviews hampered the engineering team’s ability to do their jobs simultaneously. The talent acquisition team surveyed Ethos’ engineers about their interview load and found that the majority of the team felt overburdened by interviews.
VP of Engineering, Vipul Sharma observed, “engineers were spending two to five hours each week on interviews and about one to three hours preparing and sharing feedback with the team.
Interviewing is a productive use of time as it allows us to build our team. However, we had to consider that when engineers are interviewing, this is time they’re not able to spend on high priority projects.”
Prior to partnering with Karat, Ethos evaluated code testing tools and a homegrown test to identify the right candidates with the goal of maximizing hiring yield. However, Head of Talent Acquisition, Tina Tian, quickly realized that those tools failed to evaluate the seniority of a candidate.